Customer support

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FAQ

  • When will I receive my order?

    You should receive you order 3-7 business days after the order is placed depending on holidays and where the items are shipping to.

  • I’m unsure about a size or I have a fit question. How do I find this information?

    If you still have questions about a specific item or measurement guidelines, get in touch with us at [email protected] or chat with us and we’ll help you out!

  • What payment options do you accept?

    We accept American Express, Discover, MasterCard and Visa debit/credit card payments and PayPal. We don't accept personal checks, money orders, direct bank transfers or multiple forms of payment.

  • I get an error message when I enter my shipping and billing addresses. What’s going on?

    If you are receiving one, there may be a problem with your credit card information, billing or shipping address. The billing address has to match exactly what your bank has on file. Double check all of your information closely and look for any typos. Sometimes re-formatting the names and addresses in your billing information does the trick!